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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Lead to Opportunity qu...
Service | Customer Service, Contact Center, Fie...
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Lead to Opportunity qualify - Business Process Error-Attribute 'parentcustomerid' cannot be NULL

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Posted on by Dynamics System 100

While creating lead we dont have account/customer and Existing Contact? also empty and trying to qualify lead to opportunity with first name ,last name and email address- --this below error comes out .How to prevent this error.

Error - Business Process Error-Attribute 'parentcustomerid' cannot be NULL

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  • Community Member Profile Picture
    Community Member on at
    RE: Lead to Opportunity qualify - Business Process Error-Attribute 'parentcustomerid' cannot be NULL

    Hi partner,

    You need to make sure that one of these two fields is not empty.

    pastedimage1625822163318v1.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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