We are observing an issue in Production that sometimes Billing/Payment file are stuck into AIF Queue manager and they didn’t go to staging table.
For example: AX has received payment file but they got stuck into Queue manager with message (Failed to create a session; confirm that the user has the proper privileges to log on to Microsoft Dynamics. View the exception log for more details.).
- Does anyone know what is causing this error? I have checked file owner but owner is always same for all payment files.
- Can we reprocess the message that got stuck into Queue manager? I have tried to change message status from Error to Ready into Test environment but it’s going into error status after executing AIF batch?
- I don’t want to reprocess the payment file, it may be possible that some of records from file have already been processed and some got stuck into this message id. If I reprocess the entire file, this may create duplicate payment.
Help:
- Does anyone have idea or can explore, how can we reprocess the records that got stuck into queue manager not reprocess the entire file?
- There is no issue in payment file. If i reprocess same file, that will work.
2. I tried to create rule based alert on Queue manager form for Error status but when I click on ‘Go to origin’, it does not take me on Error record?
3. I want to create rule based alert so that we will receive email alert if any error occurs for payment file. This is for monitoring.
4. How do you monitor AIF-files processing daily?
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