Hi guys!
Any of you have this problem? I try to put an external url to an image in the email templates, for example from a social network, but when I save the changes, no link is saved, the field is left blank. What can be caused this?Regards
Hi Fabiola,
Did you insert URL by assist-edit tool?(a social link in dynamic expression format.)
It might be caused by update request is still in pending status.
You could wait for 2 to 3 seconds and then click 'Save' button again to check whether email template body has been actually updated.
I encountered your issue an hour ago(10:00 AM my local time), but now it seems that the issue got fixed.
(But now I found another issue: the URL will still be kept even if I clear the value and save for multiple times, I solved it by setting Link property to "#")
Regards,
Clofly
I have exactly the same problem.
Hi!
I put the # and then remove it, since putting this sign does not redirect to the url.
What I have noticed is that when I insert a url either with the wizard or manually I have to save, close the record, (because at this point the link field is shown in left blank), I reopen the record and I find value on the field
Hi,
I noticed a similar issue a few days ago and submitted a ticket. MS replied that should be fixed with the June update (EMEA is June 19) but haven't had time to check. Are you on the latest update?
Best,
This was a known bug and has been resolved with the June update. Please upgrade to the latest version and it should be fixed.
Thanks,
Preeti Rana
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