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Is the Field Service App Customisable?

Posted on by 135

I can't seem to find a definitive answer online as to how customisations, if any can be made to the Field Service app. It doesn't seem to be customisable through D365 but I just wondered whether it was through any other means i.e the Resco interface.

Has anyone had any experience with this? 

Paddy

  • Suggested answer
    Al Iggs Profile Picture
    Al Iggs on at
    RE: Is the Field Service App Customisable?

    FS Mobile is configured the same way as the internal apps: App definition, sitemap, data model, views, forms - you just modify "Field Service Mobile" the same way as you would change "Field Service". In the near future you will also be able to have multiple mobile apps in the FS Mobile container. If you need additional entities/records in offline mode, don't forget to modify the user's offline profile.

  • pravingodbole Profile Picture
    pravingodbole 125 on at
    RE: Is the Field Service App Customisable?

    How to customise new power app based field service app?

  • Patrick Byrne Profile Picture
    Patrick Byrne 135 on at
    RE: Is the Field Service App Customisable?

    Cheers, had a go and it works a treat!

  • Verified answer
    RE: Is the Field Service App Customisable?

    HI Paddy,

    D365 Field service app is fully customizable. you can customize it as per your need, To access the Filed Service we need a Resco mobile app. Installed in you mobile. You can customize this mobile app using Woodford.

  • Verified answer
    moko33 Profile Picture
    moko33 1,784 on at
    RE: Is the Field Service App Customisable?

    Hi Paddy, if you're referring to Resco's mobile app which is currently delivered with a Microsoft Dynamics 365 Field Service licence, then of course it is highly customizable in a very easy way without coding. You need to install the Woodford solution into you Dyn365/CRM, load a project template and here you go for mobile customization!!

    You can find all information here: www.microsoft.com/.../install-the-field-service-mobile-app.aspx

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