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ReportA customer reported a transaction missing from a draft created by billings transaction load followed by auto-invoice creation. The transaction has a period of 01-2014 but a date of 2/10/2014 and a cut-off date of 2/10 was entered. We suggested they re-run both billings transaction load followed by auto-invoice creation for just the one project, with the same period 01 but no cut-off date. She said the draft disappeared.
When I connected to look at the invoicing tables, I found that pjinvdet still showed the 10 lines from this draft, with the original draft number and status = S. I found no corresponding record in pjinvhdr with this draft num. We resolved it by removing the draft number from the lines in pjinvdet and setting the status to Unbilled, and then running auto-invoice creation a 3rd time.
What can cause invoice headers to disappear, leaving related detail lines? The version is SL 2011 with fP1.
Thanks!
Laura
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