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Customer experience | Sales, Customer Insights,...
Suggested answer

How to prevent to customize (in email client Outlook) forwarded email form (email sent from Marketing module)

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Posted on by 90

Good day!

 

When emails send from Marketing module, client can forward email, but in forwarded email form becomes editable (forwarded by email client Outlook - online or desktop).

Is it possible prevent to customize the form of the emails when it forwarding?

 

Thanks for your reply.

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  • Suggested answer
    Preeti Rana Profile Picture
    on at
    RE: How to prevent to customize (in email client Outlook) forwarded email form (email sent from Marketing module)

    Hi Spiker,

    Unfortunately forwarding an email message allows the content to be editable and it isn't something that can be controlled from the marketing application but the functionality of the client. You are welcome to submit this as a feature request on our Ideas website .

    Can you help me further understand which kind of form you are trying to update here? 

    Thanks,

    Preeti Rana 

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