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Reimburse customers automatically

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Hello everyone,
I have a question about this information from the documentation of reimburse customers /If a customer doesn't have a vendor account, a one-time vendor account is automatically created for the customer/.
 
So, i have create a free text invoice for a specific customer contains 1000USD as total amount then i have create a payment customer journal i settle the invoice and i change the amount to 15000USD, so here i must reimburse a customer 500USD. 
In the customer record, i dont mention a vendor here because i want to be created automatically,
 
and in the AP parameters i specified the one-time vendor.
So my question is how the process work and i there is any other configuration missing.
THANK YOU.
 
 
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 15,811 Most Valuable Professional on at
    Reimburse customers automatically
    Hi,
     
    If you have not defined as spesific vendor on customer, in this case one time vendor account to be used.
    But be careful on that one while, one time vendor account may have too many transaction that comes from various customers.
     
     
  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,293 Most Valuable Professional on at
    Reimburse customers automatically
     
    Check this video on this context.
     

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