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Unable to add notes to a case

Posted on by
I am unable to add notes to case. it tells me I have exceeded the maximum number of characters in the field. I am the only one in my team experiencing this issue
 
  • Mohamed GRAIB Profile Picture
    Mohamed GRAIB 2,498 Super User 2024 Season 2 on at
    Unable to add notes to a case
    Hi, 
     
    Can you click on show details, download the text file and then share with us a screen of the Log text ? 
     
    Thank you
     
    Regards, 

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