Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

VoC Get responses from VoC linked to a custom entity

Posted on by 50

Hi

We have a course management system where we want to send surveys to the participants after a course have been completed. 

Is it possible to get the responses of the survey to be linked to a specific course (custom entity)? or do we need to create one survey per course to keep the responses separated? 

Thanks. 

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: VoC Get responses from VoC linked to a custom entity

    QFilfr4644 : Did you guys find any answers to this , I have the same issue..

  • Filfr4644 Profile Picture
    Filfr4644 50 on at
    RE: VoC Get responses from VoC linked to a custom entity

    I still dont really get it.  

    We want to achieve is this:

    1. We run a course with our course management system in CRM.  

    2. When the course is completed we want to send a suvey to all the participants  in the coruse. The partipicants is Contacts and is related to the course via a course reservation.

    3. The survey should have exactly the same questions for every course, but we want to relate the survey response to a specific course, so that we can do analysis per course.

  • Filfr4644 Profile Picture
    Filfr4644 50 on at
    RE: VoC Get responses from VoC linked to a custom entity

    Thank you.

  • Filfr4644 Profile Picture
    Filfr4644 50 on at
    RE: VoC Get responses from VoC linked to a custom entity

    No, we want to use the same questions.  But we wish that the responses somehow could be related to a specific corurse.

  • Suggested answer
    Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,203 on at
    RE: VoC Get responses from VoC linked to a custom entity

    Survey question might be different according to the course.

  • Suggested answer
    Rajkumar Rajaraman Profile Picture
    Rajkumar Rajaraman 18,108 on at
    RE: VoC Get responses from VoC linked to a custom entity

    You can walkthrough this:

    blogs.technet.microsoft.com/.../working-with-survey-responses-in-dynamics-365

    Hope this helps

  • Filfr4644 Profile Picture
    Filfr4644 50 on at
    RE: VoC Get responses from VoC linked to a custom entity

    Thanks for your answer.  even though it is the exactly same survey for every course?

  • Suggested answer
    Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,203 on at
    RE: VoC Get responses from VoC linked to a custom entity

    Hi Filfr,

    It would be better to create different survey for each course rather creating custom entity for each course.

    Best Regards,

    Shahbaaz

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans