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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Not able to scan check...
Supply chain | Supply Chain Management, Commerce
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Not able to scan check digits while picking

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Posted on by CU17101147-0 9
While picking garments from aisle C, warehouse workers encountered an issue with their Zebra devices. When scanning the check digit of a location, the device repeatedly displayed the same item for the initial location. This behavior was consistently observed for multiple items in aisle C, necessitating manual entry of check digits as scanning proved ineffective.
 
Upon investigation, it was discovered that check digits in D365 F&O are not unique and can be shared by multiple locations. In some instances, a single check digit may be associated with up to 22 different locations.
 
While numerous locations share the same check digit, the system has functioned without issue until now. The problem is specific to aisle C, as aisles A and B, which also have shared check digits, have not experienced any difficulties.
 
How can we resolve this?
 
Categories:
Supply Chain Management
Picking issue.docx
  • Guy Terry Profile Picture
    Guy Terry 28,616 Super User 2024 Season 2 on at
    Not able to scan check digits while picking
    Multiple locations with the same check digit is fine; probably not relevant for this issue.
     
    If it works when you type in the check digit (e.g. 93) but not when you scan the check digit, I suggest there is a problem related to the Zebra perhaps. What happens if you scan one of the problematic check digits using the Zebra in to a notes app?
  • CU17101147-0 Profile Picture
    CU17101147-0 9 on at
    Not able to scan check digits while picking
    Hi 
     
    I noticed that all 2125 storage locations utilize a 2-digit check digit system, with values ranging from 01 to 99. Unfortunately, almost 20 locations within this system share identical check digits.
    The user reports that they've been using this system with duplicate check digits since the beginning (2022). However, they haven't experienced any problems until now, and the issue is currently limited to Aisle C and not issue with other Aisle.

    any suggestion on this please ?
  • Suggested answer
    lvdtang Profile Picture
    lvdtang 1,872 on at
    Not able to scan check digits while picking
    Good day,
     
    Would it not be an option to make the check digits unique?
     
    Best regards,
    Laurens van der Tang

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