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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Unable to Find Schedul...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Unable to Find Schedule Board Administration / Advanced Settings

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Posted on by CU27011410-0 66
I checked with a user having admin permissions, but we are still unable to find the Schedule Board Administration / advanced settings (like Schedule Board Settings or Extensions) in Dynamics 365.

Have these settings been removed or changed by Microsoft in the newer version?
Or is there any other way to access advanced Schedule Board configuration?

Categories:
Dynamics 365 Field Service
I have the same question (0)
  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 15,188 Super User 2026 Season 1 on at
    Hello,
    Yes Microsoft didn’t really remove the advanced Schedule Board setup, but they did change how you get to it: the old Advanced Settings / Schedule Board Administration route is no longer the normal path in newer Dynamics 365 Field Service, and Microsoft says the old Advanced Settings flow now redirects to the Power Platform Environment Settings app instead of the older experience people used to open Schedule Board Settings records directly; the settings still exist in the msdyn_scheduleboardsetting table, and for deeper admin work Microsoft’s current path is the Schedule board settings management control inside the Field Service Extensions app under Board Management, where admins/customizers can copy boards, enable/disable them, and open the underlying board setting records for advanced configuration like filter layout, resource cell template, retrieve resource query, and default extensions.
    Regards,
    Oussama Sabbouh
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 100,212 Super User 2026 Season 1 on at
    This doesn't appear to be a BC issue. Please confirm that you submitted the question to the correct forum.
     
    Thanks.
    ZHU
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 22,342 Super User 2026 Season 1 on at

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