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Microsoft Dynamics CRM (Archived)

Enabled SLA not shown

Posted on by 7,042

Hello Folks,

I'm facing weird problem in D365. I just enabled SLA for lead and published it. When i try to create SLA for the Lead it doesn't show the option to select.

Have anyone faced this kind of problem? please provide the solution.

Thanks in Advance

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  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Enabled SLA not shown

    Hi ,

    I've just enabled in my environment, i can create without any problem

    4760.5.png

    1. you can try to save and publish again.

    2. perform iisreset if you are using om premises.

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