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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Service type is not de...
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Service type is not defined for the Component: Invoice

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Posted on by Val Za 15

Hi,

We imported 8.2 Onprem Dynamics 365 Org into V9.1 (SQL 2019). After that, we cannot change the Account on Contact. The following Error is thrown:

Exception Message: Service type is not defined for the Component: Invoice

ErrorCode: -2147220970
HexErrorCode: 0x80040216

ErrorDetails:
ApiExceptionSourceKey: Plugin/Microsoft.Crm.Common.ObjectModel.ContactService
ApiStepKey: c5cdbb1b-ea3e-db11-86a7-000a3a5473e8
ApiDepthKey: 1
ApiActivityIdKey: ae216ad8-f907-4b0a-8749-ae693a7782bc
ApiPluginSolutionNameKey: System
ApiStepSolutionNameKey: System
ApiExceptionCategory: SystemFailure
ApiExceptionMesageName: UnExpected
ApiExceptionHttpStatusCode: 400

HelpLink: go.microsoft.com/.../

Activity Id: 62b6b7a7-b5a9-426f-9f9a-5aa04dc02551

Additionally, No Sales Entities can be created: Opportunity, Invoice, Quote, etc. The error is like the following:

Exception Message: The 'Create' method does not support entities of type 'quote'.

ErrorCode: -2147219456
HexErrorCode: 0x80040800

Activity Id: e4dc9999-71be-4460-80a1-b192c09b6d67

If to try to run Advanced FInd on any of such entity there is the following result

pastedimage1639707980463v1.png

We do not need Sales functionality at all. Any help will be very appreciated. We tried a lot of different things during several days, but still have no clue where it can be fixed.

We are running the following version 

pastedimage1639708021326v2.png

Sincerely Val.

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at
    RE: Service type is not defined for the Component: Invoice

    Hi Val,

    Since they are not issues that can be reproduced, it is recommended to raise a support ticket for further help.

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