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My hold for invoices with higher limit than the approved discount are not going through the hold process

Posted on by 5

Dear Sirs

in our system, when our warehouse employee issues an invoice with higher limit than our sales agreed limit , the invoice must go through the hold process until our warehouse employee goes back through our documents to see if there are managerial approvals on the discount then release the hold , unfortunately this is not working sometimes were some invoices are with discounts above the sales limit and the system is not showing any hold notifications on them and they are processed and issued.

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  • RE: My hold for invoices with higher limit than the approved discount are not going through the hold process

    Hello,

    The first thing I would do is verify the warehouse users remembered tto put the hold on. There is nothing in GP that removes a hold without user intervention

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