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Finance | Project Operations, Human Resources, ...
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Customer Account ID creation - Needed rights to modify auto number?

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Posted on by 50

When creating a customer in the D365 F&O, we maintain our Store Defaults, employees and our customers. We would like to have the customer format for continue with the auto-numbering but also would like to over-write the auto-number to create the employee number to match with corporate employee number for ease of use.  Other than Admin rights, is there a privilege that allows the ability to modify the auto-number during the creation process?  Possibly the rename process under the record info?

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  • Pvansickler Profile Picture
    50 on at
    RE: Customer Account ID creation - Needed rights to modify auto number?

    I found that modifying the Acco_331 : Acco_331 ALLOW USER CHANGES - To a lower number (YES) provided the auto-numbering for the customers and allows us to modify for the employee numbers which is lower number than the customer numbers.

    Would this considered to be best practice for this senerio?

  • Suggested answer
    BillurSamdancioglu Profile Picture
    19,280 Most Valuable Professional on at
    RE: Customer Account ID creation - Needed rights to modify auto number?

    Yes you can not change a number seq unless Allow Change is selected. 

  • Suggested answer
    Komi Siabi Profile Picture
    13,049 Most Valuable Professional on at
    RE: Customer Account ID creation - Needed rights to modify auto number?

    Hello,

    The Information technology manager role can maintain number sequence apart from Sys Admin role.

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    14,637 Super User 2025 Season 2 on at
    RE: Customer Account ID creation - Needed rights to modify auto number?

    Hi Pvansickler,

    If you use global number sequence for customers, you can create a separate number sequence per customer group.

    For example, I have created a new number sequence for employee customer group:

    pastedimage1681326806634v1.png

    Once you create a new customer with "ANS" as customer group, it will use unique number sequence for this purpose.

    If you want to overwrite existing customer ID with new ID, as you mentioned you can use "Rename" function.

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