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Small and medium business | Business Central, N...
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Need advice on how to raise a VAT credit only on customer account

Posted on by 318

A customer’s invoices have incorrectly had VAT added to them although they paid the correct 0% VAT order amounts via credit card on our sales platform.   We need to raise one credit note for the total VAT amount over all invoices to balance their accounts against monies paid, therefore only the GB VAT G/L will be used. 

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Need advice on how to raise a VAT credit only on customer account

    Hello,

    If you do not get further traction from the community, feel free to raise this issue to Microsoft via your partner or CSP.

    Thanks.

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