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Records Reassigned more recently

Posted on by Microsoft Employee

Hi,

I have started noticing some recent records on our 365 instance getting assigned to other users. I can't find a system log to look up previous assignment jobs, even the ones I have run deliberately.

  • Is this a known issue or something specific to our implementation? There doesn't seem to be any particular pattern to the records that are changing or whom they are changing to.
  • Is there somewhere I can see jobs that have been run to reassign opportunities for instance?
  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Records Reassigned more recently

    I will look in to that now too. Thanks for the help

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Records Reassigned more recently

    Excellent I will do. thank you

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Records Reassigned more recently

    Hi,

    In addition to that, try enable Auditing and see whats happening.

    Hope this helps.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Records Reassigned more recently

    Hi,

    in addition, you also can check the relationship behavior.

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