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Customer experience | Sales, Customer Insights,...
Suggested Answer

Customer Survey

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Posted on by 10

Hi Team,

Is there a way where we can send a survey which is triggered from Sharepoint?

What we want to do is

1) create a sharepoint list 

2) Add a customer to the sharepoint

3) Send the customer the survey

4) store (update the record) the responses back into the sharepoint list

I can only find where the survey is send and the responses are created as records

cheers

  • Suggested answer
    Sanjay Kasat Profile Picture
    Microsoft Employee on at

    You can use Power Automate flow to trigger a survey invite email whenever an item is created in Sharepoint. You can use Sharepoint connector with Power Automate to achieve this. 

    To update Sharepoint with survey responses, you can use Power Automate as well. Here is an example of how to trigger flows for survey responses: Sending Notifications From The Details Of Survey Responses (meganvwalker.com)

    If you need more help, contact us at customervoice@microsoft.com 

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