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Session Id :
Customer experience | Sales, Customer Insights,...
Answered

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Posted on by 5,516

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  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    Is the abc field is a form field which has been mapped to a custom field in Contact entity?

    If yes, you can follow the next steps to achieve it.

    1. Since the field in Contact entity will be updated with the submission of the marketing form, the trigger of the flow can be set as the following:

    pastedimage1645600067211v1.png

    2. Get the created / updated contacts.

    pastedimage1645600285294v3.png

    3. List all of the accounts.

    pastedimage1645600094831v2.png

    4. Compare the Account Name with the abc value one by one.

    pastedimage1645600329862v4.png

    5. If they match, update the Account name lookup field in the Contact record. Otherwise, nothing will be done.

    pastedimage1645600506442v5.png

  • sandeepc Profile Picture
    5,516 on at

    abc

  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    Would you please provide the screenshots and the output values of the triggered flow?

  • sandeepc Profile Picture
    5,516 on at

    Hi Nya

    Irrespective of abc field the account name is populating and sometimes not populating

    do we need to add any condition.

  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    So would you please provide more details of the flows which do not update the records?

  • sandeepc Profile Picture
    5,516 on at

    ok sure

  • sandeepc Profile Picture
    5,516 on at

    update row step is not trigerring

  • sandeepc Profile Picture
    5,516 on at

     this should be contact 

  • sandeepc Profile Picture
    5,516 on at

    Account name 

  • sandeepc Profile Picture
    5,516 on at

    Do we need to add 

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