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Add Sample Company Data missing from GP Utilities?!??

Posted on by 294

What am I missing?  The "Add Sample Company Data" selection is missing from GP Utilities.  Has it finally happened?  Have I finally been using Dynamics GP for long enough that I've forgotten that was a new feature at some point?

This is for a client still rocking GP 16.00.0052:

pastedimage1674156295637v1.png

Any ideas?  The customer actually WANTS Fabrikam installed...  (It currently isn't; I checked.)

Thanks.

-J

  • StefanieC Profile Picture
    StefanieC 432 on at
    RE: Add Sample Company Data missing from GP Utilities?!??

    Richard, there is an old question with a similar problem that you had also commented on.  In that case, the person had an issue due to it being a terminal server.  I don't understand why that would be an issue but I thought I'd link here in case any of you did understand. :)

    community.dynamics.com/.../test-company-issue

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Add Sample Company Data missing from GP Utilities?!??

    There are a bunch of useful scripts in these old conversation. ClearCompany is one of them.

    community.dynamics.com/.../i-have-problems-to-create-a-new-company-in-microsoft-dynamics-gp

  • James McCullough Profile Picture
    James McCullough 294 on at
    RE: Add Sample Company Data missing from GP Utilities?!??

    Hey Richard:

    Thanks for the interaction, I really appreciate your time.  Yes to "sa".  The client on GP2016 - I think R1, even - and not willing to update - long story.  Your idea of installing a Q&D local Express version is intriguing.  If nothing else I could at least get the DB (assuming GP Utilities lets me.)  That's good idea right there and appeals to my inner hacker.

    Thanks man!

    -J

    PS If it works, I'll let you know (and mark confirmed.)

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Add Sample Company Data missing from GP Utilities?!??

    Do you have a workstation that you can install SQL Express on and then GP ? You could then run GP Utilities. Now if you use your install media and the lesson company option is not there then there is something wrong with your install media. You could try upgrading it to 18.5 and I bet the option will be available. If the lesson option is there then they is something in your DYNAMICS database preventing this. Now you are launching GP Utilities as 'sa', correct? Only 'sa' can create databases.

  • James McCullough Profile Picture
    James McCullough 294 on at
    RE: Add Sample Company Data missing from GP Utilities?!??

    So, yeah, there's nothing in the DYNAMICS database called "TWO":

    pastedimage1674172466796v1.png

    I don't get it?!??!  Where the heck did the "Add Sample Company Data" go?!?!?!  Am I nuts?  Anyone?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Add Sample Company Data missing from GP Utilities?!??

    This is a single tenant DYNAMICS installation, correct?

    Do you have a SQL search tool? I would try searching for the string TWO.

    I have never not seen the create and/or update TWO option.

  • James McCullough Profile Picture
    James McCullough 294 on at
    RE: Add Sample Company Data missing from GP Utilities?!??

    Sorry, should've clarified.  I've been around long enough that I already checked all of those things.  No reference in SY01500, no database, nothing even in SY10500 (in case there was remnants from a prior install?)  I don't know off the top of my head what other tables to check, though.  DU0000010, maybe?  Thoughts?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Add Sample Company Data missing from GP Utilities?!??

    If you go into SSMS do you see a database called TWO?

    Does this return an INTERID of TWO:

    SELECT INTERID FROM DYNAMICS.dbo.SY01500

    The TWO company is alive and well. Something in your data is preventing from from seeing this option.

    I would remove all references to TWO, if you find any.

    Try going to Tools->Utilities->System->Delete Company and see if you see TWO there.

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