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Microsoft Dynamics RMS (Archived)

I6550 not working on Win 7 RMS 2.0.0126

Posted on by 1,175

I can not get the I6550 working on Windows 7. Has anyone? Any ideas how I could get it working?

My version of RMS is 2.0.0126

Regards, TimB

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  • Greg Gouveia Profile Picture
    Greg Gouveia on at
    Re: I6550 not working on Win 7 RMS 2.0.0126

    I am also having trouble with the PIN pad on an Ingeinco i6550 on a Windows 7 computer.  I used the opos 2.74 drivers and everything works except the PIN pad for debit cards.  We have one XP computer and one Windows 7 computer.  The PIN pad will work on the XP machine, but not on Windows 7.  I have tired every setting I can find with no luck.  It would be nice if Microsoft would come out with updated instructions for installing an i6550 on Windows 7.

  • Verified answer
    TimB Profile Picture
    TimB 1,175 on at
    Re: I6550 not working on Win 7 RMS 2.0.0126

    I contacted Ingenico and they sent me the latest driver ver 2.74. It works with Win 7, we don't use the pin debit so I don't know if that works. If anyone needs it I've uploaded it to google docs for now. docs.google.com/leaf

    Rgds, TimB

  • Steven Smith Profile Picture
    Steven Smith 75 on at
    Re: I6550 not working on Win 7 RMS 2.0.0126

    I use SysSolutionsllc for about 2 years now. I pay a cheaper price then I do for Microsoft support plan and get unlimited support and they fix the problem! This is the only one that they haven't fixed yet but I am still proud to call them my partner!

  • TimB Profile Picture
    TimB 1,175 on at
    Re: I6550 not working on Win 7 RMS 2.0.0126

    Thanks Steven. SysSolutions was offering me to look at it if I'd pay support. I guess I'll have to go that way just to get a newer driver! That's cheap of ingenico that they don't release their drivers to the public but I guess that's everyones way of making money!

    Thanks for letting me know Steven!

  • Verified answer
    Steven Smith Profile Picture
    Steven Smith 75 on at
    Re: I6550 not working on Win 7 RMS 2.0.0126

    www.syssolutionsllc.com has got my Ingenico I6650 to work with Windows 7 32 bit Ult. But only the Credit card and the Signature Capture. No Pin Debit entry is allowed at this time. They got a newer driver from Ingenico and installed it on my computer. I am still running one Database/POS lane with Vista 32 and then the 2nd one on Windows 7 with no Pin Debit. If anyone gets their Pin Debit working please let me know. Thanks and I hope that has been helpful for you.

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