Outbound load - no shipment or work created

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Posted on by Daria Krzewina

Hello,

I've created a load from sales order line and after releasing it the work or shipment did not create. I have set up the work template and wave template also the warehouse is a WMS warehouse. What can I do to process this load?

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CU18011603-0 on at

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@gamers Check that a wave was created and processed for the load (via Release to warehouse / Wave processing), because without a processed wave, work and shipment will not be generated.

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Sagar Suman 6,647 Super User 2025 Season 2 on at

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Hi,

Please check the form 'Work creation history log' which will have details of why work creation is failing. Please check the log form and share screenshot of the log by filtering your shipment.

Note if log is blank that means you have not enabled it from the Warehouse management parameters.

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Sagar Suman 6,647 Super User 2025 Season 2 on at

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Hi,

Before WMS can create a work, reservation is needed. Can you confirm and share the screenshot of your sales order line transaction?

If you are using outbound Load planning workbench to create and release load, make sure below check mark is checked in the warehouse master.

Things to check casually

1 - Check your reservation setting on the sales line.

2 - Do you even have stock for the item in the right locations as needed by location directives?

3 - is the sales order line reserved? It should be reserved physical.

4 - Read work creation history log.

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CU22091038-0 2 on at

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Check if the wave is processed successfully and that the work template has the correct criteria. Also verify load lines are released to the warehouse and wave methods are set up properly.

1 people found this reply helpful.

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CU13110233-0 2 on at

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The sales order line load was created, but after releasing it, no work or shipment was generated. The work template, wave template, and warehouse are set up correctly for WMS, yet the load isn’t processing.

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CU12110748-0 2 on at

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It sounds like there might be an issue with the configuration or process flow in your warehouse management system. First, double-check that the sales order is correctly linked to the load and that all necessary steps in the order fulfillment process are being triggered properly. Ensure that the work template and wave template are configured correctly for the WMS warehouse, and verify if the wave has been successfully generated. You may also want to confirm if there are any restrictions or errors preventing the system from creating the work or shipment, such as stock availability or inventory setup issues. If everything seems in order, try manually triggering the creation of the ork or shipment, or review any logs for error messages.

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CU11110637-0 2 on at

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It seems like you've taken the right steps by setting up the work and wave templates, as well as confirming that the warehouse is configured as a WMS warehouse. However, the issue might stem from a few potential areas. First, double-check that the load is correctly linked to the sales order and that all the required shipment and work settings are enabled in the warehouse management system. Additionally, Click that the load release process is fully completed, and there are no errors or issues preventing the automatic creation of the work or shipment. It may also help to review the wave rule configurations to ensure they are correctly set to trigger the creation of work. If everything appears correct, try manually creating the shipment or work to see if there is a system issue preventing automatic processing.

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CU26101552-0 6 on at

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Hello, to resolve the issue with your load not generating work or shipments, first ensure that the load is properly linked to the sales order and that your work and wave templates are correctly configured. Check for any validation errors or status issues, and verify that the warehouse settings allow for work generation. If the problem persists, consult your WMS documentation or support for further assistance.

Thanks!

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CU26101552-0 6 on at

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Check that the wave processing parameters are set correctly and verify that the wave has been released. Also, ensure that all required items for work creation, like location directives and the correct work template, are in place.

Regards:

ddd 333

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CU26101552-0 6 on at

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I created a load from a sales order line, but no work or shipment was generated after release. Despite having the work and wave templates set up for the WMS warehouse, I'm unsure how to proceed with processing this load.

Best Regards:

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