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Microsoft Dynamics CRM forum

Outlook app Track without regarding takes long time

Posted on by
Do you know why sometimes Outlook app Track without regarding can take a long time. 10 minutes, 15 minutes.
What can be wrong?
Users are converting emails to Opportunities and if the app works in this way (tracking process takes 10 minutes), they can not make the work properly.
Some time the tracking goes properly, fast.
What can be wrong, how to improve the tracking process?
With regards,
Peep Palts

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