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Customer experience | Sales, Customer Insights,...
Unanswered

Users with same privliges see different forms

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Posted on by 50

Hi Everyone,

So I came across an interesting issue. After releasing a solution to our test environment me and another user with the same security role (system admin) see different fields on the same Customer Asset main form. Site map is checked - it's definitely using the default and modified form.

What I see:

pastedimage1632381221945v1.png

What the other user sees:

pastedimage1632381269812v2.png

We made sure we are looking at the same environment.

Appreciate the help,

V

I have the same question (0)
  • meelamri Profile Picture
    13,218 User Group Leader on at

    Hi,

    Ask the other users to clear their browser cache or use a new session. This could solve the problem.

  • Kenneth Ariel Chaves Herrera Profile Picture
    Microsoft Employee on at

    Hi, did you solve your issue?

  • szkvorcs Profile Picture
    50 on at

    unfortunately no

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