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With reference to the caption subject line, one invoice which is missed while receiving cash in bank and knocking off from Account Receivable.
We receive error "This document number is used".
Can anyone please guide me how can I find the invoice?
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please take into consideration that certain network corruption might never be solved through a reconcile or check links. You may need to go through a lot of dirty work to handle the associated corruption.
Thanks Mr. Saadi,
Many thanks for the description. I have recommended my users to use wire to be on network. They are laptop users and having bad habit of using WIFI the router often drops the connection and reconnects without even letting us know. I believe GP users should use wired connection to avoid any data loss.
I will be thankful if any better idea comes that avoid these glitches.
Regards,
Fahad
In many cases, the next invoice number gets reset and then when the system tries to create new invoices, it finds the invoice existing in the RMKey table. Yes, Checklinks will fix this. You can also advance the next invoice number but that can leave gaps.
Dear Mr. Fahad
In GP, network issues ofter results with damaged data entry to multiple tables as the posting process consider various interconnected tables.
GP Check Links, might be a solution in certain cases, and might not be on other critical ones.
Therefore, consider the check links as a preliminary solution as it tries to examine other tables where the same information is supposed to be stored and re-creates the damaged records. I recommend going for a reconcile as well in order to ensure that no differences remains.
Hi,
I was able to resolve this problem by going to maintenance --- check links
System verified and removed all the glitches that were stuck in between and made it available so it can be applied.
Could anyone help me in this please? My Finance had made a billing entry and ran billing batches to generate AR from Project module. After receiving CASH from customer, while we were applying the document into Sales module some sort of network glitch came and we lost the document somewhere in the middle. But during this activity Dynamics GP also generated the document number for this.
Now my Finance is unable to locate the document so they may complete the cash receipt.
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