Recurrence Editor in Field Service App

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Posted on by Abbod Hamwi

585

Hi,

What is the alternative for the Recurrence editor inside the agreement booking setup inside the UCI as I'm not able to find the button, is this a bug or they introduce a new feature

I didn't see the button in our production environment so I reset checked on a new environment and also it didn't exist

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Agreement

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moko33 1,784 on at

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RE: Recurrence Editor in Field Service App

We experienced i.e. the button Convert to Work Order on Case form was missing in FS 7.5 but in 8.x it was there. So maybe you can check after upgrade to 8.x once again.
Abbod Hamwi 585 on at

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RE: Recurrence Editor in Field Service App

for the production we still in version: 7.5.6.97, but also I tested on a newly created instance with Field Service version: 7.5.8.93
moko33 1,784 on at

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RE: Recurrence Editor in Field Service App

Which Version of Field Service Solution do you have?
Abbod Hamwi 585 on at

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RE: Recurrence Editor in Field Service App

the issue is, the agreement booking setup form is in our solution, and now once we are migrating to the UCI forms, we didn't find all Field Service Solution buttons
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Fannie30 2,990 on at

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RE: Recurrence Editor in Field Service App

Abood,

Try going to the field service app, not the field service resource app. That app you’re on is for resources who wouldn’t have access to generate recurrence.