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Suggested answer

Dynamic Content Question

Posted on by 89

In Marketing Cloud, I was able to pull content into an email from a CSV file. The spreadsheet specified the ID's of the email parts that would change, including images. 

Since MS Dynamics is a Microsoft tool, are there any ways to do something similar? 

Ultimately, I'm trying to figure out ways to pull in content dynamically. 

  • Suggested answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: Dynamic Content Question

    Hi,

    There is a similar feature in Dynamics Marketing app to access the value from the entities.

    Reference: Add dynamic content to email messages (Dynamics 365 Marketing) | Microsoft Docs

    But it cannot pull content from CSV files directly.

    It is recommended to import the content from the CSV files to the specific entities first.

    (How to import: Import data in model-driven apps - Power Apps | Microsoft Docs)

    Then get the values from different entities.

  • TimoDutch Profile Picture
    TimoDutch 30 on at
    RE: Dynamic Content Question

    With outbound Marketing this could be done by creating a custom entity that you will use as dynamic value in your email. This entity could then be used in Excel to bulk edit your email (e.g. different languages). I've seen this working quit good actually. For Real Time Marketing I'm struggling with this to, there you can't use dynamic content that is not related to the contact / lead / CI or TriggerEvent entity.  

    So looking forward to other suggestions!

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