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System Job called "Recurring Series Expansion job" keeps failing.....how to resolve?

Posted on by 2,641

We have recently upgraded to D365 from CRM 2016 and now we get an error daily of system job that is called, "Recurring Series Expansion Job."  The details of the error says: "Async Handler for Recurring Series Expansion Operation encountered some errors, see log for more detail.  

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Async Handler for Recurring Series Expansion Operation encountered some errors, see log for more detail.Detail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ActivityId>e9874e00-0b89-4f61-a593-91e505b89ab0</ActivityId>
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
  <Message>Async Handler for Recurring Series Expansion Operation encountered some errors, see log for more detail.</Message>
  <Timestamp>2019-10-03T08:00:12.4399503Z</Timestamp>
  <ExceptionRetriable>false</ExceptionRetriable>
  <ExceptionSource i:nil="true" />
  <InnerFault i:nil="true" />
  <OriginalException i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>

Any help is appreciated.  Thank you.

  • Allie_B Profile Picture
    Allie_B 64 User Group Leader on at
    System Job called "Recurring Series Expansion job" keeps failing.....how to resolve?
    How can I change the user of this job? I can't Pause, Postpone or Cancel this job, which is owned by user SYSTEM.
  • sebgedge Profile Picture
    sebgedge 32 on at
    RE: System Job called "Recurring Series Expansion job" keeps failing.....how to resolve?

    Has this been resolved? i'm getting the same issue.

  • jgspitler Profile Picture
    jgspitler 342 on at
    RE: System Job called "Recurring Series Expansion job" keeps failing.....how to resolve?

    I am having this issue as well.  The owner of the job is the System account, which is disabled by design.  What is this job?  Can it be removed?  How so?

  • RajarajanS Profile Picture
    RajarajanS on at
    RE: System Job called "Recurring Series Expansion job" keeps failing.....how to resolve?

    Hello,

    Could you kindly check the owning user of that recurring appointment. Generally we encounter such errors when the owning user has been disabled or removed but the job is still under their ownership. You can change the user to yourself and check if the jobs are failing. Hence check if its a disabled user and then enable the same or change the user

    Hoping this helps. 

    Regards,

    Raj

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