Hi, i get the below error while opening opportunity page on Dynamics 365 App.
It works fine when i access it through web on my PC and also through a browser on mobile. It just throws the error if try to access through the App.
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Hi,
Please make sure the fields yoylu are using in your script are present on mobile form.
CRM has a limitation of 75 fields to be displayed on mobile form.Also only 10 tabs and 5 sections can be displayed on form.
Any field beyond these limitations cause error when on mobile forms.
Following links can help you:
community.dynamics.com/.../181752
Hope this helps:)
Have you find the answer?
Hi Nazar,
1. Try to open the crm in a browser, below URL provides a preview of your application in mobile. However do keep in mind that this may only mimic on windows environment. Behavior may be slightly different in apple and andriod. (not very sure of this).
orgname.crm.dynamics.com/.../main.htm;server=orgname.crm.dynamics.com
2. Check your fields/sections etc are enabled for mobile.
3. just as a sanity check, ensure your custom JS is supported in all browser versions.
Regards,
Pranav
Hi Nazar,
Please use above given link to open your CRM instance in a browser on a desktop and then you can debug the issue.
Many thanks,
Nitin Verma
Hi Nazar,
There is a smart way to figure out the issue associated with this error.
Open the mobile version of the form in a browser using the below url.
https://orgname.crm.dynamics.com/nga/main.htm?org=orgname&server=https://orgname.crm.dynamics.com
Change the orgname with your organization uri.
Once you open the form, start the debugger mode of the browser and check the console for the error.
Hope it helps!
Many thanks,
Nitin Verma
function hideSubgridsOnLoad() {
//Hide SubGrid OnLoad: Crew Nationality - But not on mobile
if (Xrm.Page.context.client.getClient() != "Mobile")
{
Xrm.Page.ui.controls.get('crewnationalitygrid').setVisible(false);
}
}
function showHideSubgrids() {
var MarketLabel;
var ConceptProductLabel;
//Get Value of Market
var Market = Xrm.Page.data.entity.attributes.get('ap_market');
if (Market.getValue() != null) {
MarketLabel = Market.getValue()[0].name;
}
//Get Value of Concept/Product
var ConceptProduct = Xrm.Page.data.entity.attributes.get('ap_conceptproduct');
if (ConceptProduct.getValue() != null) {
ConceptProductLabel = ConceptProduct.getValue()[0].name;
}
//If Concept/Product equals Saatsea then show Crew Nationality Sub-Grid - But not on mobile
if (ConceptProductLabel == "Saatsea") {
//Show Sections:
if (Xrm.Page.context.client.getClient() != "Mobile")
{
Xrm.Page.ui.controls.get('crewnationalitygrid').setVisible(true);
}
Xrm.Page.ui.tabs.get("tab_products").setVisible(false);
}
//If Market equals Newbuiding then show Tab: Newbuilding Information
else if (MarketLabel == "Newbuilding" && ConceptProductLabel == "Liferaft" || ConceptProductLabel == "Full Package for NB" || ConceptProductLabel == "Davit/Lifeboat") {
Xrm.Page.ui.tabs.get("tab_newbuildinginformation").setVisible(true);
}
//If Market equals Newbuiding AND Concept/Product equals MES Passenger OR MES Offshore then show Tab: Products
else if (MarketLabel == "Newbuilding" && ConceptProductLabel == "MES Passenger" || ConceptProductLabel == "MES Offshore") {
//Show Products
Xrm.Page.ui.tabs.get("tab_newbuildinginformation").setVisible(true);
Xrm.Page.ui.tabs.get("tab_products").setVisible(true);
}
//If Market equals Replacement AND Concept/Product equals MES Passenger OR MES Offshore OR PPE Fire then show Tab: Products
else if (MarketLabel == "Replacement" && ConceptProductLabel == "MES Passenger" || ConceptProductLabel == "MES Offshore" || ConceptProductLabel == "PPE Fire") {
//Show Products
Xrm.Page.ui.tabs.get("tab_products").setVisible(true);
}
//Otherwise just hide Sub-Grid: Crew Nationality and Tab: Products + Newbuilding Information
else {
if (Xrm.Page.context.client.getClient() != "Mobile")
{
Xrm.Page.ui.controls.get('crewnationalitygrid').setVisible(false);
}
Xrm.Page.ui.tabs.get("tab_newbuildinginformation").setVisible(false);
Xrm.Page.ui.tabs.get("tab_products").setVisible(false);
}
}
This is the javascript i am using
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