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Send Email from a static Shared Mailbox using Perform An Unbound Action

Posted on by
Hi,
 
I have set up a flow in power automate which (when certain field is set ) will send out a couple of emails using perform an unbound action step in power automate. 
 
This is so I can reference email templates which we have saved in our system.
 
I have performed a demo to the customer and they are advising that the send from user is not an option, it needs to be sent from a shared mailbox to our contractors/customers.
 
Is this possible? On all examples I have came across online,  I have seen it's using users (highlighted in red below).
 
I have a shared mailbox test and enabled in the system to use. 
 
If this isn't possible from using this step can anyone advise any other way to automate emails out using templates from a shared mailbox?
 
Thanks
 
(Full json below)
 
{
  /email_activity_parties/: [
    {
      /partyid_systemuser@odata.bind/: /systemusers(@{triggerOutputs()?['body/_ownerid_value']})/,
      /participationtypemask/: 1

    },
    {
      /partyid_account@odata.bind/: /accounts(@{outputs('Get_a_row_by_ID_-_Contractor_Account')?['body/accountid']})/,
      /participationtypemask/: 2
    }
  ],
  /@@odata.type/: /Microsoft.Dynamics.CRM.email/
}
 
 
 
 
 
  • KK-14061831-0 Profile Picture
    KK-14061831-0 2 on at
    Send Email from a static Shared Mailbox using Perform An Unbound Action
    you can create a mailbox in outlook and tag it to a queue in Dynamics. Get it activated. And use the queue is send the email out. Syntax for participation mask would be partyid_queue@odata.bind
  • CB-29041509-0 Profile Picture
    CB-29041509-0 2 on at
    Send Email from a static Shared Mailbox using Perform An Unbound Action
    Did you find a resolution for this?  I am facing the same issue.  

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