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Microsoft Dynamics CRM (Archived)

"Modified By" and "Modified On" fields changing without modifying anything

Posted on 19 Jun 2017 20:29:12 by Microsoft Employee

Does anyone have any ideas why this is happening? Simply opening a record changes these fields, setting me as "Modified By" and "Modified On" as the current time, without updating anything on the form in any way.

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  • BharatPremji Profile Picture
    BharatPremji 2,485 on 20 Jun 2017 at 04:15:01
    RE: "Modified By" and "Modified On" fields changing without modifying anything

    Hi Chris,

    If you have auditing enabled for the entity, check the audit log, it will tell you which field(s) are getting updated and causing the Modified On and Modified By fields to update

    Bharat

  • Hari Narayanan Profile Picture
    Hari Narayanan 589 on 20 Jun 2017 at 04:11:36
    RE: "Modified By" and "Modified On" fields changing without modifying anything

    As Others suggested, check for JS or Business rules which runs on onload of the form and modifies the record automatically. Once you open form check if the unsaved changes alert comes in the right bottom of the screen.

    Try disabling the Auto save and check if you get an alert when you try navigating from the open form. so you can confirm that client side script needs some changes

  • Suggested answer
    ram r Profile Picture
    ram r on 19 Jun 2017 at 23:58:57
    RE: "Modified By" and "Modified On" fields changing without modifying anything

    This mostly happens due to a client side script(JS/Business rule) which updates some field in the form on load.

    Try disabling Js/Business rules to narrow down the root cause.

  • ashlega Profile Picture
    ashlega 34,475 on 19 Jun 2017 at 21:12:53
    RE: "Modified By" and "Modified On" fields changing without modifying anything

    Have a look at the business rules and/or javascripts.

    If they are updating some hidden fields, for example, autosave will kick in, save the record, and you'll get those two fields changed

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