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Microsoft Dynamics GP (Archived)

Can not install eConnect

Posted on by 45

Hello, I am attempting to install GP eConnect, I've read through the installation instructions and believe I am following that. It appears to start the actual installation however stops immediatley with this error message:

Product: eConnect for Microsoft Dynamics GP 2010 - Update 'KB2722316' could not be installed. Error code 1603

I can find nothing on the KB listed above.

Tony

*This post is locked for comments

  • Re: Can not install eConnect

    Hello Tony,

    Thanks for the update. I am happy to hear this is resolved. I will mark this a answered and verified.

    Have a great day.

  • Tony Knowler Profile Picture
    Tony Knowler 45 on at
    Re: Can not install eConnect

    I already had turned off the UAC. Next I created a new admin domain account and that fixed the issue.

  • Verified answer
    Re: Can not install eConnect

    Hello Tony,

    I have seen this before when using Integration Manager and installing eConnect.

    It looks like you have some permissions issues.  I would first advise logging into the machine as the Administrator and turn off User Account Control temporarily under Control Panel - User Accounts and reboot the computer to see if that helps  Normally turning off UAC and rebooting resolves this error.

    If turning UAC off and rebooting doesn't help, for the eConnect user, try a  different domain admin account.

    Thanks

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