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Dynamics 365 Community / Forums / Customer Service forum / Interactive Experience...
Customer Service forum

Interactive Experience App | Case

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Posted on by Mira Ghaly 75

Hello,

i am running into a weird issue, i have an app in interative experience where the case entity is added , i am a system administrator , however i can't  See the new button in the Home Page Ribbon.

Have anyone run into a similar problem

Thanks ,

Categories:
Case Management
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  • RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at
    RE: Interactive Experience App | Case

    Hi,

    Can you share a screenshot please? I checked customer service hub and I cn see the button. It is possible that it is hidden using ribbon workbench.

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