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Suggested answer

Copilot Case Summary

Posted on by 1,579

Hi Guys

i am working of Copilot Case sumarry Control

https://learn.microsoft.com/en-us/dynamics365/customer-service/copilot-powerapps-settings#display-copilot-case-summary-on-custom-case-forms

at point number 5 i am not able to get control named "CopilotCaseSummaryControl "

Other copilot features like questions , emails etc working for me well.

any help is much appreciated .

  • Suggested answer
    jfwarren-nz Profile Picture
    jfwarren-nz 15 on at
    Copilot Case Summary
    Are you working on a case form or custom table? This function is locked to the Case table. 
  • Suggested answer
    Copilot Case Summary
    this now works. No need to go to classic view.
  • IrenJu Profile Picture
    IrenJu 14 on at
    RE: Copilot Case Summary

    This control is available only in the "Classic solution explorer"

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