Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics NAV (Archived)

NAV 2015 + Web server Components + Fatal Error during installation

Posted on by 5,567

Hi All

In Nav 2015, the web server components are not installed, event log details are as below.

=== Logging started: 2015-02-09 2:38:05 ===
Action start 2:38:05: INSTALL.
Action start 2:38:05: FindRelatedProducts.
Action ended 2:38:05: FindRelatedProducts. Return value 0.
Action start 2:38:05: LaunchConditions.
Action ended 2:38:05: LaunchConditions. Return value 1.
Action start 2:38:05: ValidateProductID.
Action ended 2:38:05: ValidateProductID. Return value 1.
Action start 2:38:05: CostInitialize.
Action ended 2:38:05: CostInitialize. Return value 1.
Action start 2:38:05: FileCost.
Action ended 2:38:05: FileCost. Return value 1.
Action start 2:38:05: CostFinalize.
Action ended 2:38:05: CostFinalize. Return value 1.
Action start 2:38:05: InstallValidate.
Action ended 2:38:05: InstallValidate. Return value 1.
Action start 2:38:05: InstallInitialize.
Action ended 2:38:05: InstallInitialize. Return value 1.
Action start 2:38:05: ProcessComponents.
Action ended 2:38:05: ProcessComponents. Return value 1.
Action start 2:38:05: UnpublishFeatures.
Action ended 2:38:05: UnpublishFeatures. Return value 1.
Action start 2:38:05: RemoveRegistryValues.
Action ended 2:38:05: RemoveRegistryValues. Return value 1.
Action start 2:38:05: RemoveFiles.
Action ended 2:38:05: RemoveFiles. Return value 0.
Action start 2:38:05: InstallFiles.
Action ended 2:38:05: InstallFiles. Return value 1.
Action start 2:38:05: WriteRegistryValues.
Action ended 2:38:05: WriteRegistryValues. Return value 1.
Action start 2:38:05: RegisterUser.
Action ended 2:38:05: RegisterUser. Return value 0.
Action start 2:38:05: RegisterProduct.
Action ended 2:38:05: RegisterProduct. Return value 1.
Action start 2:38:05: PublishFeatures.
Action ended 2:38:05: PublishFeatures. Return value 1.
Action start 2:38:05: PublishProduct.
Action ended 2:38:05: PublishProduct. Return value 1.
Action start 2:38:05: InstallFinalize.
Action ended 2:38:05: InstallFinalize. Return value 1.
Action ended 2:38:05: INSTALL. Return value 1.
Property(S): UpgradeCode = {00000000-0000-8000-B030-89D180332A9B}
Property(S): SetupFolder = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\
Property(S): LicenseFolder = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\Licenses\
Property(S): Danish = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1030\
Property(S): German = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1031\
Property(S): English = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1033\
Property(S): French = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1036\
Property(S): Italian = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1040\
Property(S): Dutch = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1043\
Property(S): Spanish = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1034\
Property(S): Swedish = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1053\
Property(S): Finnish = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1035\
Property(S): Norwegian = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1044\
Property(S): Icelandic = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1039\
Property(S): Russian = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1049\
Property(S): Czech = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\Setup\1029\
Property(S): TARGETDIR = C:\
Property(S): VersionFolder = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\80\
Property(S): DynamicsNavFolder = C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): CHAINERINVOKED = 1
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): ALLUSERS = 1
Property(S): Manufacturer = Microsoft Corporation
Property(S): ProductCode = {00000000-0000-8000-A577-0000836BD2D2}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Microsoft Dynamics NAV Setup
Property(S): ProductVersion = 8.0.39368.0
Property(S): SecureCustomProperties = NEWPRODUCTFOUND
Property(S): MsiLogFileLocation = C:\Users\ADMINI~1\AppData\Local\Temp\2\setup.wix.msi.a.log
Property(S): PackageCode = {18668F5A-0DF9-442B-A05F-EAA6E022A0E2}
Property(S): ProductState = 5
Property(S): ProductToBeRegistered = 1
Property(S): REINSTALL = ARP_Config
Property(S): SOURCEPATH = C:\NAV.8.0.39368.NA.DVD\
Property(S): CONFIGDATA = 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
Property(S): REINSTALLMODE = omus
Property(S): CURRENTDIRECTORY = C:\NAV.8.0.39368.NA.DVD
Property(S): CLIENTUILEVEL = 3
Property(S): MSICLIENTUSESEXTERNALUI = 1
Property(S): CLIENTPROCESSID = 38856
Property(S): PRODUCTLANGUAGE = 1033
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): VersionNT = 603
Property(S): VersionNT64 = 603
Property(S): WindowsBuild = 9600
Property(S): ServicePackLevel = 0
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 2
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): System64Folder = C:\Windows\system32\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Users\ADMINI~1\AppData\Local\Temp\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): AppDataFolder = C:\Users\Administrator\AppData\Roaming\
Property(S): FavoritesFolder = C:\Users\Administrator\Favorites\
Property(S): NetHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Users\Administrator\Documents\
Property(S): PrintHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): LocalAppDataFolder = C:\Users\Administrator\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\Administrator\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 6
Property(S): Msix64 = 6
Property(S): Intel = 6
Property(S): PhysicalMemory = 10240
Property(S): VirtualMemory = 7799
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = administrator
Property(S): UserSID = S-1-5-21-978619865-4061246845-2271436973-500
Property(S): UserLanguageID = 4105
Property(S): ComputerName = ISM-SERVER
Property(S): SystemLanguageID = 4105
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 23
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 2:38:05
Property(S): Date = 2015-02-09
Property(S): MsiNetAssemblySupport = 4.0.30319.33440
Property(S): MsiWin32AssemblySupport = 6.3.9600.16384
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = Windows User
Property(S): Installed = 00:00:00
Property(S): DATABASE = C:\Windows\Installer\75024.msi
Property(S): OriginalDatabase = C:\Windows\Installer\75024.msi
Property(S): UILevel = 2
Property(S): MsiUISourceResOnly = 1
Property(S): Preselected = 1
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
MSI (s) (A0:AC) [02:38:05:741]: Product: Microsoft Dynamics NAV Setup -- Configuration completed successfully.

MSI (s) (A0:AC) [02:38:05:743]: Windows Installer reconfigured the product. Product Name: Microsoft Dynamics NAV Setup. Product Version: 8.0.39368.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0.

=== Logging stopped: 2015-02-09 2:38:05 ===

except web server all the components installed successfully,any ideas?

*This post is locked for comments

  • JulianT Profile Picture
    JulianT 5 on at
    RE: NAV 2015 + Web server Components + Fatal Error during installation

    Hi Rajasekhar, 

    Did you install Windows Search from the Windows Feature ? 

    Best regards

    Julian

  • Rajasekhar@MS Profile Picture
    Rajasekhar@MS 5,567 on at
    RE: NAV 2015 + Web server Components + Fatal Error during installation

    Hi Archer

    we have removed the web client in IIS & installed but still the same problem exists

    Regards

    Rajasekhar.Y

  • Rajasekhar@MS Profile Picture
    Rajasekhar@MS 5,567 on at
    RE: NAV 2015 + Web server Components + Fatal Error during installation

    Hi Archer

    Yes, the web client was installed & removed , we are now trying to install on another port

    Regards

    Rajasekhar.Y

  • keoma Profile Picture
    keoma 32,675 on at
    RE: NAV 2015 + Web server Components + Fatal Error during installation

    did you install .net framework 4.5?

    whats the contents of log file C:\Users\ADMINI~1\AppData\Local\Temp\2\setup.wix.msi.a.log?

    do you have full access to iis admin?

    if there is already a nav webclient installed in iis, remove it and try again.

    is the port used with nav webclient already used?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans