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journal Lines are not opening even i check from administrator ID

Posted on by 2,988

journalnotopening1.pngJournalisnotopening.png

Hi Experts,

Please check the above images why journal lines are not opening even if i want to remove or uncheck from blocking tab.

Best Regards,

Shabir Ahmad

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 2,988 on at
    RE: journal Lines are not opening even i check from administrator ID

    Nikolaos Mäenpää,

    Thanks again the credit goes to you :) :)

    Best Regards,

    Shabir Ahmad

  • nmaenpaa Profile Picture
    nmaenpaa 101,148 on at
    RE: journal Lines are not opening even i check from administrator ID

    Ah, I was talking about the wrong field. Anyway, good that it's now resolved.

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 2,988 on at
    RE: journal Lines are not opening even i check from administrator ID

    Hi Nikolaos Mäenpää,

    I simply wend to AOT table and from there manually, system block field was checked and i made it unchecked.

    Best Regards,

    Shabir Ahmad

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,148 on at
    RE: journal Lines are not opening even i check from administrator ID

    I think you would need to clear the SessionId and SessionLoginDateTime fields from the table.

    This should be possible to do with an x++ job.

    If you are unclear on how to update data with x++, you can find a lot of resources online.

    But you need to be extremely careful in a live system, so I don't recommend this at all unless it's absolutely required.

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 2,988 on at
    RE: journal Lines are not opening even i check from administrator ID

    Hi Nikolaos Mäenpää,

    Thanks for your reply, can you tell me "clear the block from database"how "

    Best Regards,

    Shabir Ahmad

  • Verified answer
    nmaenpaa Profile Picture
    nmaenpaa 101,148 on at
    RE: journal Lines are not opening even i check from administrator ID

    If someone else has the journal lines open, nobody else can open them.

    If you are really stuck, you can try one of these options:

    - Clear the block field from database

    - Restart AOS

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