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How we Routing employees based on different conditions

Posted on by 80

How we Routing employees based on different conditions

such as traffic etc in Field service

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  • Verified answer
    shaikh sharef Profile Picture
    shaikh sharef 80 on at
    RE: How we Routing employees based on different conditions

    I got the above question answer...

    Suppose one resource is stuck in a heavy traffic and we have to do customer task on high priority,

    then the resource who stuck in traffic inform to dispatcher that he is not able to go to customer location, 

    then dispatcher will allocate OR schedule that booking to other resource who is near to the customer location or free resource.

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