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Void Posted SOP Invoices using eConnect

Posted on by 18,265

Hello,

Is there any way to void posted SOP Invoices using eConnect?

Void SOP Transactions - 'taSOPVOidDocument' see only unposted transaction and 'taRMVoidTransaction' won't allow other than 7,8,9 document type.  

Do  'VoidSalesInvoice' in Dynamics GP Web Services allow to void posted SOP Invoices?

Thanks

Sandip Jadhav

*This post is locked for comments

  • Wally Dodds Profile Picture
    Wally Dodds 205 on at
    RE: Void Posted SOP Invoices using eConnect

    I just stumbled upon this problem as well.  I'm trying to void Receivables Debit Memo's but the taRMVoidTransaction eConnect node doesn't allow that.  Yet within GP it uses the same window to void a Cash Receipt as it does the Debit Memo.  Has anyone found a work around to this issue?

  • NCOPP Profile Picture
    NCOPP 88 on at
    RE: Void Posted SOP Invoices using eConnect

    Hello and thank you for the response.  I really appreciate it.

    Before accepting the idea that a Posted Invoice cannot be "voided" I did some more research and there are posts suggesting that rather than voiding, a return would need to be issued as the SOP transaction assumes inventory reduction.  In my particular case, the item being sold is non-inventory.  Also, they would be invoices to which no payments have been applied.  Do you suppose a Return would accomplish what I am trying to do including offsetting the distributions that are created when the invoice was created?

    It is inconceivable that eConnect would provide a robust way of managing GP transactions via code, but not offer this functionality.  At some point someone has to have understood that sometimes invoices are recreated due to changes and as such existing invoices would need to be rolled-back.

    What are your thoughts on the Return approach?

  • RE: Void Posted SOP Invoices using eConnect

    In regards to eConnect, there still is only the taRMVoidTransaction and taSopVoidDocument procedures already mentioned, there isn't any default eConnect procedure to void posted SOP invoices, that I'm aware.

    As to why this wasn't included in a eConnect procedure, I can't say for sure why it wasn't, whether it was for a specific reason, or just never planned.

    I would recommend entering this and/or voting on it, as a product suggestion to be added to Dynamics GP, which you can do here:

    experience.dynamics.com/.../list

    Thanks

  • NCOPP Profile Picture
    NCOPP 88 on at
    RE: Void Posted SOP Invoices using eConnect

    Was an answer ever provided?  I am interested in doing the same.  We have replacement transactions that need to be sent into GP and would like to void the current transaction (whether posted or not).  I expect the process might be different for posted versus not posted, but as Sandip suggests, this should be possible.

    Thank you,

    - N

  • Suggested answer
    sandipdjadhav Profile Picture
    sandipdjadhav 18,265 on at
    RE: Void Posted SOP Invoices using eConnect

    Lyn,

    Appreciate for your reply. It is very weird. Why don't we have option voiding from taRMVoidTransaction where we can void Credit Memo, Return and Cash but not Invoices. We can do same task from Dynamics GP.

    I am trying to understand what could be reason eConnect developer was not able to allow voiding Invoices? Or as usual they miss these transaction type. lol.

    Tks

    Sandip

  • Lyn Barr Profile Picture
    Lyn Barr on at
    RE: Void Posted SOP Invoices using eConnect

    I do not believe this is possible.  Sorry!

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