593
Hi
We use the Vendor Portal in EP to "send" purchase inquiries to the Vendors. They have external Access by using formBased authentication. and the external users are "mapped" Vendors. If PO have different accountnumbers in OrderAccount and Invoice account we get the folling error
updating external status Posting Purchase order: POxxxxxxx Invoice account reference xxxxxx in purchase POxxxxxxx does not exist
Does anyone know the Problem?
Hello
I was able to debug now, but only If I am logged in at EP with my account not with the one who generates the error.
In this case everything is fine as well
It happens only if the external Vendor portal user (with relation to the order account vendor) accepts the inquiry.
Well I am not sure if it is a mess in masterdata. Both order account and invoice account are there in the system. And the "acceptance" is shown in AX as well, but the automatic confirmation in AX is blocked after the error in EP
Hi CRSW,
In this case, I would suggest that you talk to your purchasing management who should clean up the master data.
The EP portal issue is 'just' one problem that arises from having not very good master data and you should possibly try to fix the problem from the 'root'.
I don't see that there is a functional problem or anything we can help you with except suggesting cleaning your masterdata.
Best regards,
Ludwig
Hello CRSW,
If I understand your feedback correctly then the problem is related to your vendor master data and the fact that you have multiple / different order and invoice accounts setup.
Is that right?
Best regards,
Ludwig
Hi CRSW,
I don't understand how this happens.
if your vendors log into EP can't they find 'their' vendor record? Do you possibly have duplicates and are all vendors affected by this problem?
Best regards,
Ludwig
Hi CRSW,
I can find two places triggering the mentioned error. Both refers to vendor not found using the particular invoice account using Table\VendTable\exist(). Did you check vendor account does exist with the given invoice account? Another possibility could be that vendor portal somehow alter the invoice account that AX trace may tell more if it can replicated.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,269
Super User 2024 Season 2
#2
Martin Dráb
230,198
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (