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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Upgrade GP 10.0.1727 t...
Microsoft Dynamics GP (Archived)

Upgrade GP 10.0.1727 to GP 2010

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Posted on by Kent Sauder 100

I'm attempting to upgrade GP 10.0.1727 to GP 2010 on a test server.  I installed the executables along with the most recent service pack (KB2502038) on a test machine.  When I launch GP Utilities, it indicates that upgrade is not possible and exits.  I'm getting the following message in the DUINSTALL.log file:

Failure encountered ON 4/18/2011 at 11:48:42 AM.  Error:  Product 0 does not support upgrading from version 10.0.1727.
Failure encountered ON 4/18/2011 at 11:48:42 AM.  Error:  Product 949 does not support upgrading from version 10.0.1711.
Failure encountered ON 4/18/2011 at 11:48:42 AM.  Error:  Product 1493 does not support upgrading from version 10.0.1620.
Failure encountered ON 4/18/2011 at 11:48:42 AM.  Error:  Product 2547 does not support upgrading from version 10.0.1677.
Failure encountered ON 4/18/2011 at 11:48:42 AM.  Error:  Product 3107 does not support upgrading from version 10.0.93.
Failure encountered ON 4/18/2011 at 11:48:43 AM.  Error:  Product 3830 does not support upgrading from version 10.0.84.
Failure encountered ON 4/18/2011 at 11:48:43 AM.  Error:  Product 6499 does not support upgrading from version 10.0.1724.

The documentation indicates that this is a supported upgrade path but I've been unsuccesful so far.

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  • Steven Mott Profile Picture
    Steven Mott on at
    Re: Upgrade GP 10.0.1727 to GP 2010

    The KB2502038 update is for a GP10 patch, not GP2010.

  • Kent Sauder Profile Picture
    Kent Sauder 100 on at
    Re: Upgrade GP 10.0.1727 to GP 2010

    We are on MSSQL 2008 R2 and it is currently running GP10.

    I can try the upgrade with just SP1.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Upgrade GP 10.0.1727 to GP 2010

    What version of MSSQL are you on?

    Have you upgraded to this version of SQL with GP version 10? or did you upgrade as part of he GP2010 upgrade?

    Product 0 is GP - and version 1727 is the last version (US Payroll round 4)

    949 is Field Service - version 1711 is also the latest.

    6499 is On Line Service - version is latest.

    So, your version 10 install looks fine from a produc version point of view.

    To help debug, I would install GP2010 with SP1 only and see can I run utilities.

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