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Microsoft Dynamics 365 | Integration, Dataverse...
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Dashboard Drill Drown - what is the chart sorting by?

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Posted on by 10

Hello,

When I am drilling down on my dashboard (for example Account attribute) the following chart is giving me a randomized sort order. It is not filtered by Top/Bottom 15 or ASC/DESC alphabetical/numerical order:

pastedimage1630343301099v1.png

I had read that it is based off of the View that is on the dashboard. I have changed the order on the view and it is still not changing.

Is there something I am missing on where to distinguish what sort order a Chart should be on after drilling down?

Thank you!

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  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    on at
    RE: Dashboard Drill Drown - what is the chart sorting by?

    Hi Zaky Gaffas, I hope you are doing good.

    Microsoft documentation says that "The default sort is always set on the Modified On field". Here you can find what I mean:

    On-Prem environment:

    Set up an interactive dashboard in Dynamics 365 Customer Engagement (on-premises) | Microsoft Docs

    Cloud environment:

    Create and configure model-driven app interactive experience dashboards in Power Apps - Power Apps | Microsoft Docs

    If this answers your question, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

  • Zaky Gaffas Profile Picture
    10 on at
    RE: Dashboard Drill Drown - what is the chart sorting by?

    Thanks for your reply.

    I went through the documentation but did not see an option to change the default from "Modified On" to another field, are you aware if that is an option?

    Thanks!

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