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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Sales Mobile hide Cust...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Sales Mobile hide Customizable = False entities

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Posted on by Jakub Witkowski 5

Hi,

I'm working on enabling the Dynamics 365 Sales Mobile app and found an issue with too many entities being available in the (+) add option layout.

Found how to remove majority of them by setting Enable for phone express = No.

Some of entities are Customizable = No (example: Compliance, Form, Designer Feature Protection).

Can you advise how to hide it?

Best regards and thank you!

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  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at

    Hi Jakub Witkowski,

    Regarding hiding entities and forms on mobile applications:

    entity:

    form:

    In addition, there are charts and dashboards: 

    https://learn.microsoft.com/en-us/dynamics365/mobile-app/set-up-dynamics-365-for-phones-and-dynamics-365-for-tablets#configure-customer-engagement-apps-in-dynamics-365

  • Jakub Witkowski Profile Picture
    Jakub Witkowski 5 on at

    Thank you, I did manage to hide customizable entities. What I'm stuck at are not customizable (example: Matching Strategy, Form, or Created Entity Link) where I can't edit the entity settings or modify form properties.

    Have you encountered such a situation?

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