web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Mobile Device - Cycle ...
Microsoft Dynamics AX (Archived)

Mobile Device - Cycle counting

(0) ShareShare
ReportReport
Posted on by Community Member

Issue:

When using Mobile Device and Cycle Count (type = User directed) the customer gets an error message saying the following:

Can not edit a record in Cycle Count Work (WHSWorkLineCycleCount). The record has never been selected.

Se below.

Customer´s version: AX 2012 R3

Is the setup wrong or is there a hotfix that solves the issue?

Regards,

Marina

*This post is locked for comments

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Path: Warehouse Management/Setup/Mobile Device/Disposition code

    The parameters were missing.

    I entered the parameters and now the Cycle counting works fine.

    //Marina

  • chr1s220 Profile Picture
    chr1s220 305 on at

    I am having the same issue. Can you please advise the setup you added to correct this. I have Disposition codes setup, not clear on the resolution you mentioned.

    many thanks.

  • Community Member Profile Picture
    Community Member on at

    Did you solved it Chris?

  • Community Member Profile Picture
    Community Member on at

    Hi,

    Sometimes when i'm doing a cycle counting trough the DP, and  I type the quantity, it says at first that it is not the quantity on-hand, and I re-type the same amount, so that the system make the adjustment. but instead of that, i'm getting the error "Can not edit a record in Cycle Count Work (WHSWorkLineCycleCount). The record has never been selected".

    The problem just appear when the product has reserved quantity.

    this is one example:

    30755.1.png

    The version I'm working on is AX 2012 R3 Cu8. 

    I appreciate your help.

  • chr1s220 Profile Picture
    chr1s220 305 on at

    Yes- you need to have the inventory ID and description exactly the same. I had the inventory ID as 'ATS' and description 'Available to Sale'. 

  • Community Member Profile Picture
    Community Member on at

    6428.Capture.PNG like this? coz' I had it this way, and still getting the error.

  • JiwanWanji9 Profile Picture
    JiwanWanji9 365 on at

    Hi, how did you resolve this?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans