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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / The transactions on vo...
Finance | Project Operations, Human Resources, ...
Suggested Answer

The transactions on voucher XXXXXXXX do not balance as per 10/10/2019. (accounting currency: 0.00 - reporting currency: -0.01)

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Posted on by Community Member

Unable to post Voucher due to Reporting Currency difference for 0.014

Getting error message 

The transactions on voucher XXXXXXXX do not balance as per 10/10/2019. (accounting currency: 0.00 - reporting currency: -0.01)

Voucher xxxxxxx, date 10/10/2019, account XXXXX----, transaction currency amount -2,590.00, accounting currency amount -2,590.00, reporting currency amount -704.76, currency AED, text .

I checked the penny Difference.

Maximum penny difference is 0.100

Maximum penny-rounding in the reporting currency is 25.000

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Have you already tried increasing the penny difference for postings made in AED for example from 0.00 to 0.01?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Hi Ludwig,

    No not yet. Let me try. Will get back to you.

  • Community Member Profile Picture
    Community Member on at

    Hello Ludwig,

    I checked the penny Difference.

    Maximum penny difference is 0.100

    Maximum penny-rounding in the reporting currency is 25.000

    How should i proceed now.

    Thanks Anubha

  • Community Member Profile Picture
    Community Member on at

    Hello Ludwig,

    I checked the penny Difference.

    Maximum penny difference is 0.100

    Maximum penny-rounding in the reporting currency is 25.000

    How should i proceed now.

    Thanks Anubha

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Anubha,

    Do you see this issue the first time or do you see this with multiple vouchers?

    What kind of voucher is that actually? One that is related to a PO, SO, etc.?

    What is your exact AX2012 version? If you operate an older version, please check LCS for available hotfixes as this issue might be related to an older bug.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Hi Ludwig,

    Its is Dynamics 365 . And the customer is creating Journal in GL module.

    Regards

    Anubha

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Anubha,

    Moved this to the D365 forum.

    Do you know what is the exact D365FO version that is running?

    Note:

    In LCS, I found a couple of hotfixes that might be related to the issue you report.

    See e.g.

    KB 4510414General journal cannot be posted due to “The transactions on voucher XXXXXX do not balance”

    If you are on an older version, please have a look at those hotfixes and possibly deploy them or upgrade to the latest D365FO version.

    Note: You might need the help of a developer/technical/sys admin guy for this.

    Best regards,

    Ludwig

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,732 on at

    Hi Anubha Gaur,

    Have a query. Are you entering both Main and offset account in one line in the journal or in 2 lines. Means; one line with Debit value and other line with Credit value!

    If you are using 2 different lines; have you checked if voucher number created in both lines are same or different? If the voucher number is same in both lines, that means, the transaction is balanced. If somehow 2 different voucher numbers are created, that means; the transaction is not yet balanced. If this is not yet balanced; then delete the other voucher number and re-create the line again.

    Kindly check and update in this forum.

    Best regards,
    Sourav Dam

    Please take time to click 'Yes' against the answers that help you guide in right direction to help other community members.

  • vinitgoyal2005 Profile Picture
    vinitgoyal2005 6,332 on at

    Hi,

    This may not be related but by any chance are you using any taxation ISV? I have seen this kind of errors in the past due to wrong tax rounding.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,732 on at

    Hi Anubha Gaur,

    Kindly let us know if you have got chance to go through the comments in this thread. Is this sorted out?

    Kindly update in this forum.

    Best regards,
    Sourav Dam

    Please take time to click 'Yes' against the answers that help you guide in right direction to help other community members.

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