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Small and medium business | Business Central, N...
Suggested Answer

Bank Transactions Import - Failure

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Posted on by 10

Hello,

We have a bank account (American Express) that is linked with Yodlee. It typically has no issues importing bank transactions for payment and bank reconciliations; however, recently in the last few days, I've been receiving an error and the transactions are not able to be imported. I know "network connectivity" is not the issue (every other internet-based activity is working just fine on my computer and in my office). This error only happens with this bank as well. Any advice?

2021_2D00_09_2D00_10.png

  • Suggested answer
    JAngle Profile Picture
    159 on at

    Have you contacted Yodlee? Looks like a purposeful message where an external call to their service fails

  • Venus Bikoa Profile Picture
    10 on at

    Thank you Josh, I'll give them a call and see if the solution lies with them

  • Suggested answer
    Community Member Profile Picture
    on at

    Venus,

    You will not be the first to see this message. I have read users have uninstalled the Extension and reinstalled and linked Bank and it resolved the issue. I have also read putting a Support ticket into Microsoft will assist. Your Partner has to put the ticket in for you.

    Thanks,

    Steve

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