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how to stop create activities If E-mail sent our company domain's email each other to sent.(Test@domain.com)

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Posted on by CRM Develope

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Hello All,

Is there any way to exclude emails that come to and from @domain.com from the CRM? What is happening is that emails that are private from say me and my office colleagues staff are being sent to CRM as activities (maybe because they have User accounts?).But, these have personal information in them and they do not want them to be in the CRM. Is there any way you can exclude emails that are to/from other company's users?Is there an exclusion list, for example?

is it possible in CRM ?

Thanks

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RaviKashyap 55,410 on at

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RE: how to stop create activities If E-mail sent our company domain's email each other to sent.(Test@domain.com)

Hi,

You can set the Tracking option in personal option to "Email messages in response to CRM email" instead os All email message.

Refer this thread:

community.dynamics.com/.../196217

Hope this helps.

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