USD Client Client Issue - Unable to Use, COM Error (COM class factory for component with CLSID {0002DF01-0000-0000-C000-000000000046}... following error: 80080005

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I am receiving the following issue after installing USD on 3 unrelated machines and a coworker was able to successfully connect his install on one machine but he likely had the USD 3.X client on his machine already wheras my machines, all 3 would be fresh installs of USD 4.0? Anyone have any ideas, brand new over here to USD.

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Retrieving the COM class factory for component with CLSID {0002DF01-0000-0000-C000-000000000046} failed due to the following error: 80080005 Server execution failed (Exception from HRESULT: 0x80080005 (CO_E_SERVER_EXEC_FAILURE)).
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OK

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Case Management

Unified Service Desk

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Community Member on at

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David Mendes 16 on at

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Hi Waldarb

I had the same issue today when spinning up a dynamics 365 trial with the latest USD v4.1

What solved it for me was changing the hosted control's hosting type to Edge Process, i found the below link explaining that the IE process needs you to enable protected mode :

https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fdynamics365%2Fcustomer-engagement%2Funified-service-desk%2Fie-process%3Fview%3Ddynamics-usd-4.1&event=comments&stzid=UgxCyRvsJxMFMz2hIQ54AaABAg.8uz_A_zsj1g8uzrgMy-GEF

Hope this helps