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Customer experience | Sales, Customer Insights,...
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Surveys with more than 3 sections is adding a new blank section in the very beginning of the survey

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Posted on by

Hi, 

I reached out to the Customer Voice team directly by email for this, but we are noticing a new strange behavior in the Customer Voice UI where surveys that have more than 3 sections keeps adding a new blank section in the very beginning of the survey.

Once we refresh the browser and go back to that survey from dashboard, it keeps adding a blank section to the very beginning of such forms.

Was there a new release recently? we are noticing multiple issues in our tenant.

  • Welly Lee Profile Picture
    Microsoft Employee on at

    -- can you please send an email to customervoice@microsoft.com with your survey URL? I am unable to reproduce the issue and would like to investigate your survey. 

  • Bernard-Jan Profile Picture
    15 on at

    Same problem here, very annoying.

  • Community Member Profile Picture
    on at

    Welly Lee - Thank you, I reached out to your team via email on this as well. 

  • leonties Profile Picture
    5 on at

    Hi,

    We encounter the same problem - each time we close the browser and re-open a CV survey with 5 sections for editing, a blank section is added on top of the rest.

    Are there any updates on how to fix this error?

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