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Service | Customer Service, Contact Center, Fie...
Unanswered

Report Cannot display: SetDataSourceCredentials Organization With Id = xxx Does Not Exist

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Posted on by 95

Hi All,

My CRM system is working OK in a Server A (CRM and database).

1. I have moved databases ( MSCRM_CONFIG, org_MSCRM, Report server dbs) to server B (installed CRM reporting extensions)

2. I delete and imported Organization CRM (Server A) and connected DBs (Server B)

My CRM system is working , but report display error as below, Could you give me some advice/solutions to fix the issue ?

 pastedimage1631969742376v1.png

Event Viewer: (Server A)

Web service request SetDataSourceCredentials to Report Server http://.../ReportServer failed with SoapException. Error: An error has occurred during report processing. (rsProcessingAborted)

SSRS logs (Server B)

processing!ReportServer_0-1!1894!09/18/2021-22:38:57:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: , Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'. ---> Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException:
Microsoft.Crm.CrmConfigObjectNotFoundException: Organization With Id = xxxxx-8f14-ec11-xxxx-0050563702bd Does Not Exist ---> Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException: Organization With Id = d27eb6fb-8f14-ec11-80f5-0050563702bd Does Not Exist
at Microsoft.Crm.ServerLocatorService.GetOrganizationScaleGroupId(Guid organizationId)
at Microsoft.Crm.Sandbox.InternalSandboxSdkClientManager.SelectAvailableServer(Guid organizationId, ServerRoles preferredServerRole)
at Microsoft.Crm.Sandbox.InternalSandboxSdkClientManager.GetAvailableClient(Guid organizationId, ServerRoles preferredServerRole, ServerData preferredServer)
at Microsoft.Crm.Sandbox.SandboxFetchProxy.InitializeClient()

  • Community Member Profile Picture
    on at
  • baochau Profile Picture
    95 on at

    Thanks Leah,

    The issue still happen , the reference is difference my issue

    Organization With Id = xxxxx-8f14-ec11-xxxx-0050563702bd Does Not Exist

    It may be report server (DB server) that is not relation with Organization (old database was restored)

  • baochau Profile Picture
    95 on at

    Thanks all, I resolved the issue, the cause is incorrect connection string on registry

    - Backup/ Restore MSCRM_CONFIG & Organization_MSCRM to new Database server

    - Update connection string (new SQL Server)  in registry :

      HKEY_LOCAL_MACHINE\Software\Microsoft\MSCRM (configdb) (IMPORTANT)

    - CRM Deployment Manager Import Organization from new SQL Server

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