315
We opened an order for a customer and ordered parts as “SPECIAL” on purchase order to Vendor.
Parts came in and were received and posted as a payment due to Vendor (Accounts Payable).
The order was cancelled by customer and parts were sold from stock to another customer.
I cannot cancel the items from the order or delete the order to clear from open..which effects item availability and order on customer card etc.
*This post is locked for comments
Hi
that is the 'problem' with Special orders - it is supposed to be for the specific customer and if received from vendor, it has to be shipped to the customer. What you can do is add a new line on the sales order with the same item but negative quantity (same location, same unit price). Make sure the total amount of the order is zero, and then you can post it (ship & invoice). Your stock is not changed and customer ledger entry is zero. No harm done :)
Robertas
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,214
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
